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New system could end check-in queues
Passengers arriving at Bristol International may no longer have to queue for check-in, following the introduction of self service kiosks at the airport. Those travelling on airlines signed up to the new system (including Air France and KLM, with others soon to follow) will be able to confirm their details using the passport readers built in to the three new kiosks, bypassing any queues to check-in.
The new technology will result in time-savings for passengers – particularly those travelling with hand luggage only. Passengers with more bags can still use the kiosks, but will need to leave their luggage at a quick bag drop point.
The self-service check-in kiosks have been made possible by the introduction of a new IT platform earlier this year, at a cost of £1 million, which also enables more flexible deployment of check-in desks. Further kiosks will be introduced in the coming months as more airlines switch to the self-service system, and passengers grow accustomed to using the technology.
Paul Davies, Operations Director at Bristol International Airport, said:
“Self-service check-in is quicker and more convenient, and will give passengers more time to work or relax in the departure lounge while waiting to board flights.
“Through the introduction of new technology like this, we believe Bristol International can continue to offer a convenient and stress-free choice for business and leisure travellers across the South West.”
Work is currently underway on a £7.5m project to transform facilities at Bristol International, including an extension to the security search area which will increase the number of passengers able to pass through at peak times. This project is set to be completed by summer 2008.
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