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Special Assistance parking

Blue Badge or special assistance bays at Bristol Airport are clearly marked in all our car parks and our customer service team are available to assist.

Special assistance parking bays are located closer to the terminal in each car park and next to the reception building in Silverzone. When you are ready to board the shuttle bus please use the wheelchair ramp request button fitted to the outside of the bus or present yourself to the driver who will operate the ramp and highlight the designated wheelchair parking space on board. All are shuttle buses are fitted with wheelchair ramps and are certified to carry one wheelchair.

The Drop Off and Pick Up car park has become the Express Drop Off car park, designed specifically for dropping off passengers. Disabled blue badge holders however, will continue to receive up to 30 minutes free parking in the Express Drop Off Car Park for both dropping off and pick up. Simply take your blue badge to the Customer Information Point inside the Terminal, where staff will issue a car park exit ticket valid for a 30 minute stay.

For general enquiries regarding special assistance at the Airport please call 0871 334 4444, or 01275 473670 for Minicom users.

If you’re flying and need extra assistance, we advise arranging this in advance with your airline. Around 7,000 passengers with reduced mobility use Bristol Airport every month. By organising assistance in advance, passengers help to make sure we’re well prepared and can offer the best possible service. Further information can be found on the dedicated Special Assistance page.

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