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Hertz - Airport Duty Manager

Hertz started as a 12 car operation in Chicago in 1918, and has since grown into the world’s leading car rental company with over 11,000 locations in 140 countries.

The secret of our success is no secret, really - it lies in providing rewarding career paths, fostering personal achievement and celebrating our collective success. Being # 1 takes talent, a clear vision of the road ahead, a driving passion for excellence, but most of all, great people.

Across the UK we employ 1,400 people with over 30 different nationalities and we’re currently looking for a Duty Manager to be based at our Bristol Airport location.

What is this role all about?

As a Duty Manager you will motivate the frontline team to achieve maximum delivery of exceptional customer service and plan and ensure yield opportunities by actively planning fleet volumes and labour resources with demand. The Branch Supervisor will analyse and constantly improve financial performance through capturing all growth opportunities and maintaining low cost levels.

Ensure the delivery of first class service to all our customers with emphasis on revenue maximisation. Promote the sale of ancillary products, optimise Key Performance Indicators (KPIs) and optimise the usage of the assets of the branch.

1. Planning

Fleet 

Staffing  Ad Hoc

2. Maximise Customer Service

NPS
Staffing
Revenue Management
3. Health & Safety

4. Financial/Quality Audits

5. People 

Management
Recruitment/Staff changes/Leavers
Training
6. Cost Controls

Mandatory Requirements: 

Professional Experience:
Knowledge/Skills
In return for your hard work and dedication, you will be rewarded with excellent career opportunities, training & development, a competitive Incentive package, staff discount programme and many more.

How to apply: If you believe you have the skills and experience required to succeed within this challenging role in an established organisation please send CV and cover letter to [email protected]

Closing date: 30th November 2016

Instant discounts on parking, lounge and more
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