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Swissport International Ltd - Customer Service Agent

Swissport International Ltd. is the leading Ground Services Provider to the aviation industry.

Swissport is employing over 60,000 dedicated professionals, serving over 700 client companies at 269 stations in 48 countries on five continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fuelling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience”.

Job Title: Customer Service Agent

Hours: Part time/Fixed Term until 29th October 2017

Job description/Overview of the role:

Customer Service Agents provide all necessary help and support to passengers as required by our customer airlines which may include check in, baggage processing, boarding of flights, air-bridge operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned.

Job Responsibilities

The following responsibilities are associated with this role: 

The list is not exhaustive and may vary depending on location and local customer requirements.

Benefits: Discounted car parking, Discounted bus travel, Uniform provided, Paid during training period.

Skills/experience required: Customer Service experience

Salary: £7.50 per hour

Apply: Register online at

Closing Date: Open

Instant discounts on parking, lounge and more