Our people and teams
There are many different careers to pursue at Bristol Airport. Each job role is very unique and you will see something new, dynamic and challenging every day. Here is a list of our departments to give you an idea of the types of roles available with us:
Head Office teams:
Our Airside Operations team oversees the safe and efficient operation of all aircraft on the airfield. They work closely with ground handlers, air traffic control and all other contractors/service providers to ensure safe systems of work and operational excellence in all airside areas.
Our Customer Operations team work across both the Ground Transportation and Terminal areas of the business. They are often the first and last faces our passengers see on their travels and therefore play a key role in ensuring they really do have an Amazing Journey!
Rescue and Fire Fighting Service (RFFS)
The role of Bristol Airport’s RFFS function is to save lives and provide appropriate fire cover to allow the Airport to operate under the aerodromes licence. Watch this video (link to the new promotional video)
to see the brand new RFFS training ground in action.
Our Motor Transport department provides an essential 24 hours a day automotive maintenance service across the whole airport site. The team work on a wide variety of vehicles including, but not limited to; fire tenders, tractors, snow removing equipment and aircraft tugs.
Engineering and Maintenance
The role of the Engineering function is to manage the infrastructure and assets to ensure compliance and efficiency. This ranges from installing and maintaining large pieces of equipment like the baggage belts, to smaller assets such as hand dryers.
Head Office teams:
Responsible for carrying out and using extensive research and analysis to build strong relationships with key stakeholders to achieve the ultimate aim of improving the range of airlines and destinations available from Bristol Airport.
Manage all communication with our passengers, the airport community, and the media to ensure our message and vision is heard and the positive work we do is promoted. This team also works to minimise any risks to Bristol Airport’s aims from any proposed UK/EU policy, legislation or regulation.
Responsible for minimizing the airport’s environmental impacts and improving environmental performance across a range of specialist areas including air quality, biodiversity and noise, whilst communicating all of this work and progress to the local community.
Sales & Marketing
Responsible for building and maintaining strong relationships across the airline, tour operator and corporate community to develop and deliver key marketing campaigns with our partners. This team represent the Airport externally and work to promote inbound tourism to the region.
Our Commercial team encompasses retail, property, car parking and digital marketing. Across these different specialist functions, the team is responsible for commercial business development and managing the many business partner relationships across the airport site. The digital marketing arm of this department works to develop Bristol Airport’s presence across a range of online channels.
Our Business Support team provide generalist administrative support to the Leadership Team and wider business. These roles are varied in nature and work very closely with the business providing proactive diary management, logistics support, events coordination and ad-hoc project support.
Operations Management Support
Operations Management Support work alongside our operational teams to ensure that all Airside projects are planned, managed and implemented effectively. This team is responsible for maximising the efficiency and success of all operational projects.
People & Performance
People & Performance are here to support you throughout all stages of your time at Bristol Airport. Working closely with all managers of the business, they provide a professional, hands-on and solutions-focussed HR Service. They ensure that the people agenda is aligned with the goals of the company and more widely, that Bristol Airport is seen as an Employer of Choice within the region.
The Finance team delivers an essential service to the business from reporting our financial results through to management accounting, strategic analytical support, business planning, and tax compliance. Finance work closely with managers across the business to ensure compliance in all areas, and to help maximise the potential of their budgets and teams.
As a 24 hour, 7 day a week business, the smooth operation of the airport is reliant on a wide range of business critical IT and Telecoms systems. The IT function is here to maintain these systems, ensure PCI compliance, and provide innovative, strategic IT solutions. This team is therefore at the core of ensuring delivery of the highest possible standards of customer service.
Planning and Development
As part of Bristol Airport’s approved expansion plans to take the airport to 10m passengers, the Planning and Development team manage and implement all construction related projects from inception through the completion right across the whole airport site. They are responsible for developing innovative solutions that provide both operational and commercial benefits whilst striving to improve customer service and satisfaction.