TUI UK unveils new self service bag drop at Bristol Airport | Bristol Airport
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TUI UK unveils new self service bag drop at Bristol Airport

Created: 18th Jun 2018

TUI the UK’s largest holiday brand, has unveiled its new self-service bag drop area at Bristol Airport.

The two-step self-service bag drop has been installed ahead of the busy period for TUI’s UK customers flying this summer and is easy to use. Firstly customers scan their boarding card at the kiosk and then put their suitcase on the scale. A luggage tag is produced for the customer to tag their luggage with. The next step is to take the tagged suitcase to the bag-drop area where it goes straight into the airport’s luggage system.

The new addition to TUI’s check-in at Bristol Airport will support up to nine flights per day during the peak summer months.

Customers can use any of the six bag drop kiosks at Bristol Airport when checking in their luggage which goes straight into the system. The easy to use self-service bag drops are already in operation at London Gatwick, Birmingham and Manchester airports and approximately 7500 customers’ suitcases have been checked-in to date.

TUI UK’s Director of Operations Dawn Wilson, who attended the unveiling, said:

“We are delighted customers can benefit from the easy to use self-service bag drop at Bristol Airport. Customer feedback has been excellent and this is a step in the right direction to be delivering an effortless airport experience for all our customers flying with TUI. It is really simple to use and with the success of the self-service bag drops that are currently open, we will be looking to roll out more kiosks at other UK bases in the future.”

Paul Davies, Operations Director at Bristol Airport said:

“We are already receiving positive feedback from passengers using the self-service bag drop desks. The self-service bag drop puts passengers in control of their own hold baggage check-in procedure, reducing processing and queuing time when compared to the standard bag-drop system.”