New SelfPass biometrics solution from Collins Aerospace among the first to connect multiple airlines, airports and countries
Created: 27th Mar 2019
Passengers travelling through Bristol Airport can look forward to a new streamlined journey with Collins Aerospace’s SelfPass biometric solution.
The solution, now being trialed at Bristol Airport and Dublin Airport, is believed to be the first biometric solution that enables passengers to use a single enrollment in multiple countries. SelfPass will be available for demonstration at the Passenger Terminal EXPO in London, England this week in Collins Aerospace’s booth — number 6030.
Passengers are already taking advantage of a streamlined journey at Bristol Airport with multiple biometric checkpoints, making the process easier from the time they check-in for their flight to the time they board. When SelfPass launches in Dublin next month, passengers will be the first to take advantage of the multi-country solution.
“Dublin and Bristol Airports are changing the way passengers travel and making the process easier and more efficient. For example, it takes less than one second to capture and process a passenger’s facial image and eliminates the need to repeatedly present travel documents,” said Christopher Forrest, vice president of Global Airport Systems for Collins Aerospace. “We see this as another major leap forward for our biometric technology to play a key role in making the connected aviation ecosystem a reality.”
At Bristol, the new trial will biometrically enable multiple touchpoints, including:
- Self-bag drop
- Boarding gates
The initial trial will be extended to include:
- Website and mobile enrollment
- Lounge access
“The passenger growth at Bristol Airport is increasing and we are looking at using technology like the Collins Aerospace biometric solution set to help make our airport a high-quality experience for our customers,” said Graeme Gamble, chief operating officer for Bristol Airport. “The cooperation of Collins and the Bristol Airport team is making Bristol a leader in Airport innovation and customer service.”
“We are really pleased to be an early adopter of this new technology designed to further enhance the experience for both our passengers and our airline customers at Dublin Airport,” said Frances O’Brien, vice president of PMO for daa. “We are delighted with the progress of the trial so far and look forward to extending the offering to a wider audience, including those travelling to the U.S. in the coming months.”