COVID-19 Latest Information | Bristol Airport

COVID-19 Latest Information

Bristol Airport remains open with a reduced number of commercial/scheduled flights as well as assisting with repatriation, medical, military and other essential movements.

We continue to work closely with airlines, the Government, Department for Transport and Public Health England on the latest information and guidance for customers. Safety and security of our customers and staff is our key priority at all times and enhanced cleaning procedures and self-distancing policies are in place to keep our customers and colleagues safe, whilst providing these vital air links.

The latest advice from Public Health England and the UK Government, including steps to take if you are experiencing symptoms, is available by searching online for 'NHS Coronavirus' or by calling the NHS England 111 helpline.

Below you will find useful travel information when travelling through Bristol Airport. 

Is the Terminal Building still open?

As a result of significantly reduced passenger traffic, from Friday 3rd April 2020 and until further notice, the Main Terminal Building will be closed to all customers.

Passengers who are using Bristol Airport for essential travel will be redirected and processed through Aviation House.  View map

I have booked parking, what happens if my airline cancels my flight?

You can cancel or amend all bookings up to 48 hours prior to your scheduled departure time without charge. There is a cancellation charge of £5 for any cancellations made less than 48 hours prior to the arrival time at the car park, which will be deducted from the refunded amount.  To cancel go to Manage my Booking.

Terms and conditions

I have booked the Executive Lounge, what happens if my airline cancels my flight?

You may cancel your booking at any time before commencement of the booking period and you will be refunded the charges you have paid, but if you cancel less than 48 hours before the start of the booking period, we will deduct an administration fee of GBP £5.00. You can cancel or amend your booking on line at by clicking on Manage My Booking.

Do I need to let Bristol Airport know if I return early and my car is parked at the airport?

If you return early from your trip, and your car is parked in the Silver Zone car park or you have booked Meet and Greet Parking please email [email protected] with your flight details and parking reference number. This will ensure your car is ready for you on your return. If your car is parked in Long Stay, Multi-Storey, Premier or Short Stay you do not need to contact us. There will be no charge for early returns.

Are public transport services operating as normal?

Following the latest Government advice to avoid all but essential travel, public transport services to and from the airport have either been reduced or temporarily suspended.

Find out more

What precautionary measures are in place at Bristol Airport?

We are taking a number of measures to keep our customers and colleagues safe.

Enhanced cleaning procedures are in place, building on the thorough processes already established, with more frequent services and checks and the provision of hand sanitiser dispenser locations across the airport.

Our first aid responders have been provided with additional personal protection equipment and training in case they are required to act as first responders to suspected cases.

Remember to use a tissue to catch a sneeze or a cough, disposing of the tissue in a bin. Wash your hands more frequently for at least 20 seconds with soap and water and use hand sanitiser gel provided.

What procedures are in place to help protect passengers and colleagues?

Strict procedures are already in place with airlines for customers arriving with infectious diseases. Airline and airport staff identifying suspected cases of communicable diseases, including Coronavirus, activate a call out procedure to enable advice and assistance to be sought from the local health authority. If customers develop symptoms, however mild, customers should stay indoors at home and avoid contact with other people immediately, searching online for 'NHS Coronavirus' for the latest advice.

What should I do if I have arrived from a country with confirmed cases?

Any customer arriving from an affected country should follow the advice of the UK Government which is available on their website.

Should I wear a facemask when I travel?

The UK Government, via Public Health England (PHE), has advised that the wearing of face masks is not required at this time and is unlikely to be an effective prevention measure in many circumstances.

Good hand and personal hygiene practices are seen as the most effective response to the virus with the Government advising that people should wash their hands often and for at least 20 seconds with soap, using warm water if available.

How do I access the Coronavirus Information service on WhatsApp?

The Government has launched a Coronavirus Information service on WhatsApp. The new free to use service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

The service will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.

To use the free service, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started. A set of menu options is then presented which the user can choose from and then be sent relevant guidance from GOV.UK pages as well as links to GOV.UK for further information.