Special Assistance parking
Blue Badge or special assistance bays at Bristol Airport are clearly marked in all our car parks* and our customer service team are available to assist.
Special assistance parking bays are located closer to the terminal in each car park and next to the reception building in Silver Zone. When you are ready to board the shuttle bus please use the wheelchair ramp request button fitted to the outside of the bus or present yourself to the driver who will operate the ramp and highlight the designated wheelchair parking space on board. All our shuttle buses are fitted with wheelchair ramps and are certified to carry one wheelchair.
Please note: Due to Covid-19 the free courtesy bus transfer service to the Terminal building is currently suspended.
Customers requiring Special Assistance are advised to use disabled parking bays in the Drop & Go Car Park. There is a help point with a telephone to call for assistance, alternatively you can call 01275 473449 to arrange assistance.
Special Assistance passenger drop off and pick up
Blue badge holders can receive up to 30 minutes free parking in the Drop & Go car park, perfect if you are either picking up or dropping off a passenger with special assistance. Simply take your blue badge to the OCS Special Assistance Desk inside the Terminal, where staff will issue a car park exit ticket valid for a 30 minute stay.
For general enquiries regarding special assistance at the Airport please call 01275 473403.
If you’re flying and need extra assistance, we advise arranging this in advance with your airline. Around 10,000 passengers with reduced mobility use Bristol Airport every month. By organising assistance in advance, passengers help to make sure we’re well prepared and can offer the best possible service. Further information can be found on the dedicated Special Assistance page.
Calls are charged at standard landline rates, if you are calling from a mobile phone please check charges to 03 numbers with your provider.