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A new initiative designed to reward Bristol Airport staff who go ‘the extra mile’ has been launched. Anyone working at the Airport can nominate a colleague for an Above and Beyond award, with rewards of up to £500 in value given out on a quarterly basis to the star performers.
Each nominee is assessed against the Airport’s brand pillars – Exceptional People, Progressive Place and Serving our Region. Among the first round of winners were firefighters who gave first and safety training presentations to local schoolchildren, a member of the Ground Transportation department who used a day off to clear litter from the A38, and an engineer who helped colleagues defuse a situation involving a disruptive passenger.
If you experience service that goes Above and Beyond when using Bristol Airport, be sure to let a member of the Airport team know. It could lead to recognition for the member of staff responsible.
Pictured are the first Above and Beyond winners with Bristol Airport’s Chief Executive, Robert Sinclair (third from right) and Head of People and Performance, Sarah Tompsett (far right).
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