Contact Us and FAQ

Frequently asked questions

Before contacting us please check that your question isn't covered by these frequently asked questions:

1. What identification do I need when flying?
2. What time should I check-in for a flight?
3. What is my luggage allowance?
4. What items are not permitted on board flights?
5. How do I find live flight information?
6. Who do I contact regarding pet travel?
7. I need to speak to Easyjet, how can I do this?
8. How can I get to Bristol city centre from the airport?
9. Who should I contact regarding Special Assistance at the airport?
10. Who should I contact regarding lost property/bags or damaged luggage?
11. Where can I find local Accommodation close to the airport?
12. Who owns Bristol Airport?

Corporate address & information

Address

Company Information

Bristol Airport Ltd.
Registration number: 2078692
Registered at: Companies House, Crown Way, Cardiff, CS14 3UZ
Registered address: Bristol Airport, Bristol, BS48 3DY

Contacts

• Arrival/Departures

  You can contact Bristol Airport with a general query by telephoning:

  T: 0871 334 4344
  

• Car Parking

  Car park enquiries can be made by telephoning:

  T: 0871 334 4450
  

• Lost or damaged bags

  For information on lost or damaged bags, please click on the link above

  
  

• Special Assistance

  You can get special assistance information by telephoning:

  T: 0871 334 4444
  

• General Enquiries

  You can contact Bristol Aiport with a general query by sending an email to enquiries@bristolairport.com or telephoning:

  T: 0871 334 4444
  E: General Enquiries

• Complaints

  If you have a complaint about your experience at Bristol Airport, please click on the link above. We will ensure that your complaint is dealt with swiftly. Noise complaints can also be logged using the link above, enabling the complaint investigation to be tracked and relevant documents to be accessed online. Alternatively, noise complaints can be logged by calling 01275 473799 and leaving your name, address, details of the incident, and the time at which it occurred.

  
  

UK BT landline calls, to the above 0871 numbers will cost no more than 9 pence per minute. Calls from mobiles and other networks may vary.

Not found your answer?

If your question or complaint is not urgent you can Email us here. Before contacting us please check that your question isn't covered in our FAQ section.