Baggage guidelines
Hand baggage guidelines:
Rules vary between airlines. We recommend checking with your airline before arriving at the airport to avoid being refused entry at the boarding gate.
Hold baggage guidelines:
- Clearly label all bags with your name and your destination address.
- Ensure you pack your own bag and do not allow anyone to tamper with it.
- Do not carry items for other people.
- Never leave bags or personal belongings unattended. Unattended bags and belongings are considered a security risk and may be removed or destroyed.
- Do not pack any sharp or restricted items in your hand luggage. Check the full guidance before you set off for the airport.
- You can find all the latest travel advice, on the Foreign and Commonwealth Office Travel Advice website.
Baggage services:
Smarte Carte provide the following services:
- Lost property
- Porter services
- Mail & Fly
- Luggage wrapping, weighing and storage
Damaged baggage:
You should report any damaged baggage to the airline ground handling agent before leaving the airport. Jet2 have their own dedicated handling team, DHL are the handling agents for easyJet, all other airlines at Bristol Airport are handled by Swissport.
If you do notice damage after you have left the airport you should contact your airline direct.