If you have booked Special Assistance, a member of the special assistance team will accompany you through the assistance security lane. Please check-in with this team on arrival prior to heading to security.
If you are able to take this part of the journey without assistance, then you’re also welcome to use the dedicated security lane, however you must present yourself at our special assistance desk prior to arriving at security. You will then be provided with an assisted security pass for yourself and one additional member of your party. There is a security agent at the entry to the assistance lane who will be able to advise on the best route through security.
The assistance lane has a wider gate for wheelchairs and staff working in this area are specially trained to take extra care with passengers who have additional needs.
If you have a large buggie, please speak to security staff and they can assist though in getting through the wider gate.