Accessibility Public Consultation Passengers Corporate

Baggage Services by Smarte Carte


Smarte Carte provides many helpful services at Bristol Airport. 

Their friendly team can be found at the Baggage Services desk located in the main terminal between check-in and arrivals. 

Smarte Carte Desk Location

Main terminal between check-in and arrivals

Opening Hours

Desk open 8 am to 6 pm daily*

Mail & Fly

This mail service is located directly at security control. Customers are given a choice to throw a prohibited item into the waste bin or into the Mail & Fly collecting container. When choosing the Mail & Fly service, customers receive an individual code that works as a tracking number. Customers then can register via the internet to retrieve their item. There is a charge for this service.

*Services are available between 6 am and 10.45 pm by use of the desk call button.