Special Assistance

Bristol Airport working with our Special Assistance provider OCS Group UK Ltd offers a wide ranging service for passengers requiring assistance when travelling through the airport.

Our service is not just limited to passengers with reduced mobility and covers a variety of assistance needs including help for those travelling with hidden disabilities including Autism and Dementia. 

Nearly 7,000 passengers with reduced mobility use Bristol Airport every month. By arranging assistance in advance, passengers help to ensure there will be adequate resources available for an efficient service. For passengers who have not booked the service in advance, our contractor will make its best endeavours to provide a timely service to the aircraft.