Special Assistance | Mobility & Accessibility at Bristol Airport | Bristol Airport
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Special Assistance

We work with our Special Assistance provider, OCS Group UK Ltd, to provide a wide range of services for passengers requiring assistance when travelling through the airport.

Our service is not just limited to passengers with reduced mobility and covers a variety of assistance needs including help for those travelling with hidden disabilities including Autism and Dementia. 

Nearly 10,000 passengers with reduced mobility use Bristol Airport every month. By arranging assistance in advance, passengers help to ensure there will be adequate resources available for an efficient service. For passengers who have not booked the service in advance, our service provider, OCS, will make its best endeavours to provide a timely service to the aircraft.

Request assistance

Request assistance
Pre-book special assistance before you travel


Parking, drop off/pick up and shuttle bus transfers

Help at the airport

Arriving & Departing Passengers
Facilities to help you on your journey

Mobility aids

Important Information
Advice when travelling with your own equipment

Other advice

Travelling with Autism
Travelling with passengers with hidden disabilities

Feedback & Useful links

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Further information and contact details