Our Recruitment Process
Our recruitment process is designed to get the best from you, as well as providing you with a good understanding of what we're like to work for. We ensure this process is as open, honest and fair for all as possible. This is what you can expect.
So, you’ve seen a job at Bristol Airport that looks right for you. But what next?
First of all it’s a good idea to find out as much as you can about the job, so take a look at the advert and role profile before applying through our website. The online application should take no more than 10 minutes. We'll gather some basic background information and, depending on the job you’re applying for, you might be asked some key questions. Along with your CV, we'll also ask you to upload a covering letter telling us why you think you're right for the job.
Once we’ve got your application, we’ll check to see if it matches the candidate specification. We do this each time anyone applies for any job, so it makes no difference if you’ve applied to us before or not. And when we’ve decided what happens next, we’ll always let you know – usually around the closing date for applications if not before.
If we think you could be right for the job but need to clarify some aspects of your background or experience, we might give you a quick call to ask a few informal questions. This will usually be a 10-15 minute chat with someone from our Talent Acquisition team. This isn’t a part of the formal interview process, but a chance for us to gather enough information to decide whether to take you forward to interview. It also gives you the chance to ask any questions you may have.
This structured interview will be based on the essential and desirable skills we're looking for. It also gives you the chance to let us know more about your skills, experience and what attracted you to the job. So, be ready to tell us about some of your best work – we’ll ask for examples from your career to date that demonstrate the competencies we’re looking for. But also have some questions for us – about our business, employee benefits, or anything else that you want to know. After all, it’s a two-way process and we both need to be sure that we’re right for each other.
For some of our jobs (typically those which are customer facing) we might ask that you attend an assessment centre. These are usually half-day events where you'll attend with other candidates and participate in a combination of activities to help us assess your suitability for the job you have applied for. We'll always let you know in advance and you'll not be expected to prepare anything in advance.
If we think you’re a good fit for the job following your first interview, we’ll ask you to come back for another interview. This will usually be face-to-face at the Airport but may again be over Microsoft Teams. Very rarely will we ask you to attend more than two interviews and so this final stage could involve a presentation, or a chance to meet the team you’ll be working with. It’s a good opportunity to get to know each other, ask any more questions and go over the fine detail.
At this stage we'll ask you to bring a few important documents with you such as evidence that you have the right to work in the UK and proof of your address. We'll let you know what you need to bring when we confirm your interview.
We want to ensure that everyone has a fair opportunity to join our team so, if you require any reasonable adjustments to our recruitment and interview process, please contact us as soon as you are invited to any stage of the interview process, at [email protected] to discuss.
For all roles, you will need to provide references covering every day of the last five years. If you have been constantly employed throughout that time, you’ll just need to provide employment references. If you have been out of work for any period over those five years, we’ll ask you to provide personal references to cover the gaps. In addition to references, you will also need to complete a criminal records check (DBS check). We don’t automatically rule anyone out for having a criminal record, but depending on the role you are going for and the nature of the offence, we reserve the right to rescind an offer on the basis of criminal record check results. For some roles, you may also need to undergo a Counter Terrorism check.
Our People Team will also provide a brief induction - usually on your first day - that covers all the important information you need for working at the airport. It’s also another chance for you to ask any more questions about working here.