Accessibility Passengers Corporate

Airside Retail Concession – Expressions of Interest

Bristol Airport is inviting expressions of interest from potential partners to take part in a tendering process for an airside provision of specialist retail services in the departure lounge at the Airport.

Bristol Airport places significant importance on delivering exceptional customer service and providing a first-class experience.

The procurement timeline will be as follows and suppliers are invited to express an interest and respond to our Invitation to Tender by visiting our dedicated e-tendering site In-tend (

Expressions of interest/Tender Deadline – 4pm 18th July 2022

Evaluation Period (including interviews if required) – Week commencing 1st August 2022

Intention to Award – 6th September 2022

Award – 12th September 2022

Contract Start – 1st January 2023*

Contract Term – 5 years

*Earlier start date negotiable

Tom Hack, Head of Commercial, Bristol Airport said:

“We are inviting businesses to tender for the provision of a specialist retail unit within the departure lounge at Bristol Airport.  The preferred partners are likely to be a UK, international or a local brand who can meet the needs and preferences of customers in a relaxed and welcoming environment and have demonstrable experience of operating in a fast paced and dynamic environment.  Bristol Airport serves as the gateway to the South west and Wales and the potential partner would need to demonstrate high quality retail provision,  suitable for our passenger demographics whilst delivering outstanding customer service.”

Alternatively, if you wish further information, please contact the Procurement Department at [email protected]